One of the coolest features introduced in Calem Enterprise R10l of March 2017 is the Open Work Order Board. The board originated from our experience working with customers. We often get questions about work order assignment. For example:
A tree view allows a login technician to see all the work orders assigned through a location/asset tree. The tree view makes a perfect sense for a technician to get a better overview of where the work is located.
2. Weekly Schedule
Work Order Weekly Schedule screen is a great place to find work order assignments. It shows work order assignments in a weekly calendar and allows drag-and-drop to assign work orders. One may use "Previous" or "Next" button in the screen to navigate to different weeks to view assignments in other weeks.
3. WO Assignment Board
Open work order board takes a different approach in presenting work order assignments. You can launch the board from schedule module or open work order list:
Once launched the Open WO Board presents a selection screen. One can select assignment by users, by team, or by team leaders.
Next, one can select sites and job roles to further filter assignments. The Open WO Board has four areas and allows drag and drop for assignment.
For those of you who are interested in the history of the board. Calem Enterprise has released Dispatch Board (Schedule module | WO Scheduling | Dispatch Board) in R6.1 in 2009. It is a great example of rich user interaction of the Calem Web Client built from ground up with the AJAX technologies.
Customers can find more information about Open WO Board and Dispatch Board in Calem Enterprise User Guide.
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