Process KPIs are available in the coming release of R2023e scheduled for November 2023. They show the goals and operational results across sites. They are great tools for process improvement. For instance, the diagram below shows the goals of maintenance budgets (in red) and the operational budgets of three plants.
1. Capacity Factors
Capacity factors are used to normalize goals and operational results.
2. Process Goals
Process Goals are defined so that sites large and small can be compared by the same metric. They are configured as budgets.
3. Process KPIs
The following process KPIs are provided.
1) Budget Goals - capacity normalized. Both budgets and budget goals are normalized by capacity factors. They are shown as lines in the KPI. The budgets are by sites while the budget goals are for all sites. Budgets and budget goals are defined in the site budgets (Organization | Open | Site Budget). |
2) % PM/CM Goal - the % of PMs (preventive work orders) over CMs (corrective work orders) |
3) % Service/Budget Goal - the % of outside services spent over the total maintenance budget |
4) % Part/Budget Goal - the % of spare parts spent over the total maintenance budget |
5) % Stock Value/Budget Goal - The % of stock value over the total maintenance budget |
6) Stock Value Goal - the goal of stock value to keep. It is capacity normalized. |
7) % PM/WO Goal - the % of PMs out of all work orders |
8) Actual/Budget - the actual spent (parts and services) normalized vs budget goals |
4. Multi-Site KPIs
Process KPIs show multiple sites in one chart. There are options in tuning the KPIs.
5. Refresh KPIs Manually
The KPIs are refreshed by a time latency (for instance, every 5 hours) so that the process KPIs open instantly if you are open/close the KPI forms. You can manually refresh a KPI chart by the "Refresh" menu.
6. KPI Drilldown by Year
Some KPIs support drilldown at year level. For instance, the service/budget and part/budget KPIs allow drilldown at year level. The service/budget KPI will be used as an example.
7. KPI Drilldown by Month
A KPI may support drilldown at month level. For instance, the service/budget and part/budget KPIs allow drilldown at month level. The service/budget KPI will be used as an example.
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