How to Add a Waiting Status in Work Orders

The life-cycle of work orders is captured in its status graph - see this blog. A waiting status may be introduced for work orders waiting for parts.

An approved work order is placed in Waiting status to wait for parts.
When parts are received the status is changed to ready for releasing to the field for execution.
The following is the partial work order status graph including the waiting status.

1. Status Dropdown

The first step is to add the new statuses to the status dropdown list.

Menu path: Admin | Data Design | Dropdowns, find the work order status "cm_wo_status"
Add "Waiting" and "Ready" status

2. Status Graph

Next, modify the status graph in client/conf/CmConf.custom.js to link the new statuses to the existing statuses (Approved and Released).


//1) Link in waiting & ready
CmConf['wo_conf']['statusMap']['wos_approved']=
{next: {wos_released: true, wo_waiting: true, wos_new: true, 
wos_disapproved: true, wos_canceled: true, wos_incomplete: true}};

CmConf['wo_conf']['statusMap']['wo_waiting']=
{next: {wo_ready: true, wos_approved: true}};

CmConf['wo_conf']['statusMap']['wo_ready']=
{next: {wo_released: true, wos_approved: true, wo_waiting: true}};

//2) Link in next action
CmConf['wo_conf']['statusMcMap']['wos_approved']=
{next: {wos_released: true, wo_waiting: true}};

CmConf['wo_conf']['statusMcMap']['wo_waiting']=
{next: {wo_ready: true, wos_released: true}};

CmConf['wo_conf']['statusMcMap']['wo_ready']=
{next: {wos_released: true, wo_waiting: true}};

Additional Resources