Process steps defined in a PM Plan may be associated with a class of change requests (screenshot below). When a new change request is created, pre-defined steps in the associated PM Plan of a change class or its parent class is copied over to the change created. The feature facilitates the standardization of change processes.
If no PM Plan is associated with a change class or its parent class, a boilerplate PM Plan may be associated with the site or company of a change (screenshot below).
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