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Selecting Asset by Location in SR/WO Creation

When creating a service request (SR) or a work order (WO), one may enter either an asset or a location. Calem Release R21e introduced the asset selection through location. Here is the description:

  • Launch SR or WO creation screen, click the lookup button or enter a location.
  • Calem inspect assets in the selected location. If there is only one asset at that location, the asset is populated in the creation screen. 
  • If there are more than one asset at that location, Calem will list all the assets for selection.
  • This feature was not turned on by default. It can be enabled by the following configuration at server/conf/calem.custom.php
  • Location field must be visible in the screen for this feature to be effective.
//Enable asset by location for WO

//Enable asset by location for SR
  • ‚ÄčIf asset is mandatory to create an SR/WO, add the following to the client/conf/CmConf.custom.js to enable this requirement.
//Mandatory Asset Tag in WO/SR
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